Last updated: September 8, 2026

This Refund Policy explains how refunds are handled for purchases and subscriptions to Astrocheckup made through our supported payment platforms. Astrocheckup is provided by Mikhail Chesnokov.

Astrocheckup subscriptions may be purchased through the web interface, the Apple App Store, or Google Play. The refund process depends on the platform through which your purchase was made.

Nothing in this Policy limits any rights you may have under applicable consumer protection laws, including any statutory right of withdrawal where it applies.

This Policy should be read together with our Terms of Use and Privacy Policy.

For purchases made through our website, ChatGPT, Claude, Gemini, or other web-based services, payment is processed by the payment provider shown at checkout.

Payments and refunds for web purchases are handled by that payment provider. We do not process or control refunds for purchases made through the web interface.

To request a refund for a web purchase, you must submit your request directly to the applicable payment provider through the refund or customer support process shown in your purchase confirmation, receipt, or checkout flow.

The payment provider determines whether a refund is granted and is responsible for processing the refund in accordance with its applicable policies and applicable law.

Cancellation of a subscription does not automatically result in a refund for the current billing period, unless required by applicable law or by the applicable payment provider's policies.

If you cancel a subscription, the cancellation will generally prevent future recurring charges, while access to the service will remain available until the end of the current paid billing period.

Where a refund is approved, it will be processed by the applicable payment provider and, where applicable, returned to the original payment method. The time required for the refund to appear may depend on the payment provider or financial institution.

If you purchased an Astrocheckup subscription through the Apple App Store, payments and refunds are handled by Apple.

We do not process or control refunds for purchases made through the App Store.

To request a refund for an App Store purchase, you must submit your request directly to Apple through Apple's applicable refund process (for example, via reportaproblem.apple.com).

Apple determines whether a refund is granted and is responsible for processing the refund in accordance with its applicable policies and terms.

Cancellation of an App Store subscription does not necessarily result in a refund for the current billing period.

If you purchased an Astrocheckup subscription through Google Play, payments and refunds are handled by Google.

We do not process or control refunds for purchases made through Google Play.

To request a refund for a Google Play purchase, you must submit your request directly to Google through Google's applicable refund process (for example, via your Google Play account at play.google.com/store/account).

Google determines whether a refund is granted and is responsible for processing the refund in accordance with its applicable policies and terms.

Cancellation of a Google Play subscription does not necessarily result in a refund for the current billing period.

You may cancel your Astrocheckup subscription at any time.

Cancellation stops future recurring charges but does not automatically provide a refund for the current billing period, unless required by applicable law or by the applicable payment platform's policies.

Deleting the mobile app, disconnecting an AI platform / MCP connection, or deleting your Astrocheckup account does not by itself cancel a subscription. You must cancel through the same channel used for purchase.

The exact cancellation process depends on where you purchased your subscription:

Web interface: manage your subscription using the subscription management options provided in your purchase confirmation, receipt, or account settings shown at checkout.

Apple App Store: manage your subscription through your Apple account and App Store subscription settings.

Google Play: manage your subscription through your Google account and Google Play subscription settings.

After cancellation, you will generally retain access to Astrocheckup until the end of the applicable paid billing period, unless otherwise determined by the relevant payment platform.

If Astrocheckup offers a free trial or promotional offer, any applicable terms and conditions will be disclosed at the time of signup.

Unless expressly stated otherwise, starting a paid subscription after a trial or promotional period constitutes authorization for the applicable recurring charge.

If you experience a technical problem that prevents you from accessing or using Astrocheckup, please contact us at:

astrocheckupbox@gmail.com

We will make reasonable efforts to investigate and resolve the issue.

Where a significant technical issue cannot be resolved and a refund is appropriate, the applicable payment platform's refund procedures will apply.

Subscription prices, billing periods, and available plans may change from time to time.

Any applicable changes to your recurring subscription price will be communicated in accordance with applicable law and the requirements of the payment platform through which you purchased the subscription.

A price change does not automatically create a right to a refund for previous payments.

Purchases made through the web interface are also subject to the applicable terms, policies, and payment procedures of the payment provider shown at checkout.

Purchases made through the Apple App Store are also subject to Apple's applicable terms, policies, and payment procedures.

Purchases made through Google Play are also subject to Google's applicable terms, policies, and payment procedures.

Where the payment platform's rules are applicable to the processing of a refund, those rules will govern the processing of the payment and refund.

Refund requests must be submitted directly to the payment platform through which you purchased:

Web interface: use the refund process of the payment provider shown in your purchase confirmation, receipt, or checkout flow.

Apple App Store: reportaproblem.apple.com

Google Play: play.google.com/store/account

If you have questions about this Refund Policy or need help with a technical issue (not payment refunds), please contact:

Mikhail Chesnokov / Astrocheckup

Email: astrocheckupbox@gmail.com

Website: astrocheckup.app